Reference

Terms That Cover Your 399bct Account

These terms set out how your account works on 399bct — what you agree to when you join, how wallet transactions via bKash, Nagad and Rocket are handled, and what applies depending on your local law and eligible region.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedApplies to mobile and browser accessSubject to local law and eligible regions

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HOW WE HANDLE THIS

How 399bct Applies These Terms

These terms are enforced consistently across all account types and all wallet methods. We do not apply different rules to bKash accounts versus Nagad or Rocket accounts — the same verification steps and the same suspension process apply equally. If we update the terms, we notify you via your account email before the changes take effect, so you are never caught off guard by a policy shift.

Wallet Verification

Every withdrawal is matched against the deposit wallet — bKash, Nagad or Rocket. If the wallets do not match, the withdrawal is held until identity is confirmed.

Account Security

Your account credentials are stored under encryption. Sharing your login with another person violates these terms and may trigger an account review or suspension.

Terms Updates

We send an account email before any material change to these terms. Continuing to use the platform after the notice period means you accept the updated version.

Dispute Path

If you disagree with a decision made under these terms, raise it through live chat or email within 14 days. We review each dispute against the logged transaction record.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to flag an issue with a bKash, Nagad or Rocket transaction covered by these rules, our support team can walk you through the relevant clause. Raise a ticket through live chat, email or your in-account message thread and include your account ID for a faster response.

Live Chat Start a chat directly from the 399bct lobby. Reference your account ID and the specific clause or transaction you want to discuss for a quicker resolution.

Email Support Send a message to our support address with your account details and the terms question. We respond to queries about wallet rules, account access and eligibility.

In-Account Messages Use the message thread inside your account dashboard to raise a terms concern. All correspondence is logged so there is a clear record of what was discussed.

What These Terms Actually Cover

399bct Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 399bct, you confirm that you have read and accepted these terms in full. Access to the platform and any transactions — including deposits and withdrawals via bKash, Nagad or Rocket — are subject to the rules set out here and to

1
the laws of the region where you access the service. We do not accept accounts from regions where online gaming is not permitted under local law. It is your responsibility to check whether access is lawful in your location before proceeding. These terms govern account registration,
2
wallet deposits, withdrawal requests, account suspension, and how disputes are handled. When you send a deposit via bKash, Nagad or Rocket, you confirm the funds are from a wallet registered in your own name. Transferring funds from a third-party wallet is a breach of these terms
3
and may result in account suspension pending review. Withdrawals follow a verification step where the receiving wallet must match the wallet used for your most recent deposit. We keep the right to request identity confirmation at any withdrawal stage. These rules exist to protect your account
4
and keep transactions clean.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how these terms work in practice — covering account eligibility, wallet rules, and what happens when a transaction is disputed.

These terms apply to anyone who opens or uses a 399bct account. Access is subject to local law and eligible regions — it is your responsibility to confirm that using the platform is lawful where you are.

No. Deposits must come from a wallet registered in your own name. Using a third-party bKash, Nagad or Rocket wallet breaches these terms and may trigger a review of your account.

The withdrawal is placed on hold. We will contact you to verify your identity before releasing funds. Matching the wallet you deposited with is the straightforward way to avoid delays.

We send a notice to your account email before any material update takes effect. If you keep using the platform after the notice period, that counts as acceptance of the revised terms.

Contact us via live chat or email within 14 days of the decision. Include your account ID and the transaction reference. We review every dispute against the logged record.

Yes, if you access the platform from any region, these terms apply to your session and account. Eligibility depends on your local law — check whether access is permitted before proceeding.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your 399bct Account

How 399bct Applies These Terms

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use a family member's bKash or Nagad wallet to deposit?

03 What happens if my withdrawal wallet does not match my deposit wallet?

04 How will I know if these terms change?

05 How do I raise a dispute about a decision made under these terms?

06 Does accessing 399bct from Bangladesh mean the terms automatically apply?

Terms & Conditions

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