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How 399bct Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 399bct, how we store it, and what rights you have over it.

Account data kept securebKash, Nagad, Rocket payment data handled carefullyYou can request your data any timeNo unnecessary data sharingPolicy applies to all device access

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to correct something on your account, our support team is here to help. Reach out through any of the channels below and we will respond as quickly as we can. Eligibility to access and use 399bct depends on your local law and the eligible regions we serve.

DATA SECURITY PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption to all data moving between your device and our servers — whether you are on mobile, tablet, or desktop. Your account password is hashed and never stored in plain text. Payment credentials for bKash, Nagad, and Rocket are not stored on our platform after a transaction is confirmed; only a reference identifier is retained for your transaction history. We review access permissions regularly and limit internal data access to staff who need it for account operations or support.

SSL Encryption

Every connection to 399bct — from your account login to your bKash or Nagad deposit step — runs over SSL encryption so your data cannot be intercepted in transit.

Cookie Policy

We use cookies to keep your session active and remember your device. You can manage cookie preferences through your browser settings at any time without losing your account data.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable rules. After that, data is deleted or anonymised from our systems.

Your Right to Access

You can request a full copy of the personal data we hold on your account. Submit the request through live chat or email with your registered mobile number to verify identity.

Data We Collect and Why We Need It

399bct Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, mobile number, and the payment method details you use — including your bKash wallet number, Nagad account reference, or Rocket mobile banking identifier. This lets us verify your identity, process deposits and withdrawals, and keep

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your account secure. We also log your device type, browser, and session data to detect unusual access and protect your account from unauthorised use. If you contact our support team, we keep a record of that conversation to follow up accurately. We do not collect more
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than we need, and we do not sell your personal data to third parties. Transaction data linked to bKash, Nagad, and Rocket payments is retained only as long as required for account records and dispute resolution. Where local law in Bangladesh requires us to hold certain
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data for a defined period, we follow that requirement. Any data collected through mobile browser sessions or the 399bct app interface is subject to the same policy as desktop access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 399bct

These are the questions we hear most often about how 399bct handles personal data. If your question is not here, contact our support team directly through live chat or the account help section.

We collect your name, mobile number, email address, and the payment reference linked to your bKash, Nagad, or Rocket account. Device and session data is also logged for security purposes.

We do not sell your personal data. We share information only with payment processors like bKash, Nagad, and Rocket where it is required to complete your transaction, and with service providers who operate under confidentiality agreements.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Yes. You can request deletion of your personal data by contacting support. We will action your request subject to any retention period required under applicable local rules in Bangladesh.

After a transaction is confirmed, we do not store your full wallet credentials. Only a reference identifier remains in your transaction history so you can track deposits and withdrawals on your account.

Yes. The same policy covers all access — mobile browser, app interface, or desktop. Data collected during a mobile session is handled identically, including your device ID and session logs.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Account399bct Login Info399Bct Banking

How 399bct Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Data

Common Questions About Your Privacy on 399bct

01 What personal data does 399bct collect when I open an account?

02 Does 399bct share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 399bct to delete my account data?

05 How does 399bct handle my bKash or Nagad payment details?

06 Does this Privacy Policy apply when I access 399bct from my mobile?

Privacy Policy

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